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06/10/2008 Expert advises businesses on data loss damage control |
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Businesses need to have clear lines of responsibility if their data is being handled by a third party.
That is according to Phil Sherrell (partner) media expert and Vinod Bange (associate) data privacy expert, at Eversheds LLP, who has said that it is ultimately the data controller's responsibility to ensure that their suppliers treat data with care.
Mr Sherrell and Mr Bange explained that it is also important that third parties and their suppliers work closely together so that if a data breach were to occur they could "minimise damage".
The services contract should have each party's responsibilities outlined and security measures "should be specific and clearly identified", Mr Sherrell and Mr Bange said.
"Indemnity and termination provisions" should be set out if data loss should occur, the pair advised.
Companies also need to be aware of negative press generated as a result of bad publicity and Mr Sherrel and Mr Bange suggested businesses and third parties should have press statements mutually agreed so that neither party is depicted as a scapegoat.
Some 31 per cent of respondents to a study by Ponemon said they had terminated their relationship with a company after receiving information of a breach of security. |
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