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14/11/2008 Deposit protection legislation 'changes tenants' relationships' |
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A new survey has revealed that 16 per cent of tenants do not have a good relationship with their landlords, the Deposit Protection Service (DPS) says. However, the DPS - the only government-approved custodial scheme for the protection of tenants' deposits - claims that the vast majority of tenants do have a good relationship with their landlord (84 per cent). Kevin Firth, director at The DPS, says that since deposit protection legislation was introduced, relatively few disputes have "needed to be resolved" through the Alternative Dispute Resolution Service. Set up after new government rules were introduced last year, the DPS claims over 880 cases out of 113,000 repayments have been resolved through the service Mr Firth advises that it is vital both parties do their research and select the right tenant or landlord to start with. In July, a DPS survey revealed that as many as 62 per cent of landlords freely admitted to failing to register with a deposit protection scheme.
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