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25/03/2009
Landlord survey indicates high satisfaction level |
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A survey of the private rental sector in Scotland has found that most tenants are happy with their landlords.
The Scottish government study found that 85 per cent of people living in such accommodation were either 'very satisfied' or 'fairly satisfied' with the service they were getting.
Areas mentioned where some landlords fell short included the slow speed and low quality of repairs, deposit issues and customer care.
Those investing in residential property may wish to take legal advice on their responsibilities in these areas, in order to ensure any tenant dissatisfaction does not have wider consequences.
Analysing the results, the National Landlords Association (NLA) noted that the satisfaction rating was two per cent higher than the last comparable study in England, which was carried out in 2006.
David Kendall of NLA Scotland remarked: "It is quite clear from this latest government study that the private-rented sector in Scotland is flourishing."
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